Josephine Old Town Square Hotel - Czech Leading Hotels

We visited four popular European cities on our trip but the stay at the Josephine was the absolute highlight! First, you cannot beat the location. The best of Prague is right outside your door! The room was massive, decorated in keeping with the age of the hotel with fine antiques, and the beds the most comfortable I have ever slept in! If it weren't for the breakfast buffet calling to me ( a delight for even the most discerning pallets) I could have easily stayed in our room the whole time without regret. Above all, the young, polished, polite and eager to please staff was the crowing glory. I cannot write enough good things about our stay at the Florence Hotel. Simply the finest.

The location is outstanding - in a small cosy courtyard with a Czech restaurant and ice cream parlour, just a few minutes walk from the historic Old Town square. The hotel room was enormous, and the staff were incredible - helpful, polite and friendly. The hotel took care of all our needs, providing us with a map, booking us airport transfers and giving us a free Prague pass with a variety of discounts around the city. Breakfast was calm and relaxed, and the food was excellent. I would definitely come back again.

We had a fantastic experience at Josephine Hotel. The reception was warm and welcoming, and the staff were always polite and helpful throughout our stay. Our room was very spacious, full of character, and even included a dressing area. Although it had four beds, it was just the two of us, which made it feel extra comfortable and luxurious. Everything was kept spotless — the room was cleaned daily. The breakfast was very nice, with plenty of options to start the day. On top of that, the hotel surprised us with thoughtful gifts including a Prague Pass, vouchers for Café Louvre, a magnet, and cosmetics — such a generous and memorable touch! Overall, this hotel combines comfort, charm, and exceptional service right in the heart of Prague. Highly recommended for anyone visiting the city.

1. The location!!! It's a little historic square in the heart of old Prague,1 minute's walk from the astronomical clock. 2. The room is huuuuge!!! With a lot of furniture, a coffee corner with machine (capsules are "on the house"!). 3. Perfect and reach breakfast served like in moves! 4. Very friendly staff.

From the moment we arrived at Josephine Old Town Square Hotel until the day we checked out, our experience was nothing short of excellent. The true shining stars were the staff, especially Elizabeth, Diana, the other receptionist, and the wonderful housekeepers. They were warm, friendly, and always ready to help, consistently checking in to see if we needed anything. Their dedication to ensuring we had a comfortable stay was truly impressive. For example, I requested extra pillows, and they were already on the bed when we checked in—a testament to the attentive service we received throughout our stay. The housekeepers were particularly observant, paying attention to small details that made a big difference. When I purchased still mineral water, they replenished the complimentary water bottles with still water, and when I bought sparkling, they switched to sparkling. This thoughtful consideration was a delightful surprise that made us feel truly cared for. The location of the hotel couldn’t be more perfect. It’s in the heart of everything, making it incredibly convenient to explore Prague. The added bonus of discount vouchers for various tourist attractions was a great touch. The hotel itself was comfortable, well-equipped with all the basic amenities, and surprisingly spacious, providing a cozy retreat after a day of exploring the city. However, there are a few areas where the hotel management could improve. Firstly, blackout curtains would be a valuable addition, as the room gets very bright as soon as the sun rises. Secondly, it would be much more convenient to have power sockets next to the bed for charging phones, instead of only two sockets in the room. Finally, better soundproofing is needed—the walls are paper thin, and we could hear conversations and even the smallest sounds from neighboring rooms. This also made it challenging for the housekeepers, who seemed to tip toe around to clean quietly in order to avoid disturbing guests.